I am just reading through this document and was surprised at the "no holds barred" bollocking the engineering departments who designed the shield got. The investigation following the damage 63 seconds after launch highlights the danger in being complacent when designing elements of launch vehicle components.
Having said that, I was also amazed at the manner in which remedies were sought to get the station operational, and while the cause of the fault was uncovered, the "let's get on with it" vibe the whole report has.
One hell of a good read.